Counter-Offering Customers a Cheaper Deal When They Unsubscribe

Discussion in 'Payments processing' started by alexcoulson, Feb 2, 2009.

  1. alexcoulson

    alexcoulson New Member

    Joined:
    Jan 16, 2009
    Messages:
    7
    Lately my amember site has been getting a number of refunds and I would like to look into counter-offering a cheaper subscription rate when they email me to unsubscribe. (Better collecting some money from them than none am I right : )).

    My question is I dont want other potential customers seeing this SUPER CHEAP discounted rate (the counter offer price) on the signup page.

    Is there anyway I could put the counter-offer on a separate signup page?

    Is this clear the way I explained it?
    Alex
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    Do you mean refunds or people who exit your signup page?

    If its an exit- look for an exit pop up script, and link to a product with a negative price_group.

    If its refunders, you will have to email them and offer a coupon.

    David

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