Coupon count - used?

Discussion in 'Payments processing' started by jjenkins, Sep 22, 2006.

  1. awylie

    awylie aMember Pro Customer

    Joined:
    Aug 22, 2006
    Messages:
    41
    aMember 2.4.0.PRO is working great. I am however having trouble with counting the times a coupon is used.

    I have a customer who is paying for 40 memberships. I generated a coupon for these 40 people to use so they would all get the group discount when they create their user accounts. I set the "coupons usage count" to 40. The "member coupons usage count" is set to 1. The discount is entered and all other information is correct.

    The subscribers enter the coupon # and the proper discount is credited to their account. However, the "count/used" column in the aMember CP > Coupons screen is showing 40/0 even though ten people have to date used the coupon.

    Please let me know what I'm doing wrong.

    Thanks. :)
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Could you please contact us via helpdesk?

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