coupon error

Discussion in 'Troubleshooting' started by bonzo, Jun 22, 2004.

  1. bonzo

    bonzo Guest

    i just recently decided to create coupons and this is the error i received:

    Fatal error: Smarty error: [in admin/coupon_gen.html line 54]: syntax error: unidentified token '.request.disable_date' (Smarty_Compiler.class.php, line 1357) in /home/citizen/public_html/members/smarty/Smarty.class.php on line 1102


    i just recently upgraded from 2.1.8 to 2.1.9

    any ideas?
  2. kzone

    kzone Guest

    I got the same error after upgrade to 2.1.9

    Fatal error: Smarty error: [in admin/coupon_gen.html line 54]: syntax error: unidentified token '.request.disable_date' (Smarty_Compiler.class.php, line 1357) in /wire/htdocs/amember/smarty/Smarty.class.php on line 1102
  3. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Are you sure you upgraded ALL files in amember/smarty/ folder?
    I recommend you to remove this folder on FTP and upload it from scratch from 2.1.9
  4. bonzo

    bonzo Guest

    i did this today and still receive the error.

    do i need to e-mail you personal information so that you can access my files?
  5. skippybosco

    skippybosco Guest

    same problem after upgrade...

    tried removing all files and uploading from scratch
    -----------
    Fatal error: Smarty error: [in admin/coupon_gen.html line 54]: syntax error: unidentified token '.request.disable_date' (Smarty_Compiler.class.php, line 1357) in /home/myroot/public_html/amember/smarty/Smarty.class.php on line 110
  6. bonzo

    bonzo Guest

    apparently it's a problem with the update and not our uploading methods.
  7. bonzo

    bonzo Guest

    are you working on resolving this issue?

    is there any additional information you would like me to provide?

    this is a time critical situation for me, because i will no longer be developing my employer's site (the one utilizing amember) after this week and would like to have everything working upon my departure.
  8. tomarriola

    tomarriola Member

    Joined:
    Mar 29, 2003
    Messages:
    140
    I hope you have posted this issue to support. Problems there get a response right away. The forums are not checked often and so you may have a wait. These forums are more for customers to communicate with each other. I don't think any customers can help.

    Tom
  9. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    problem resolved, fix will be included into bugfix release 2.2.0
  10. skippybosco

    skippybosco Guest

    coupon issue fix verified

    Thank you Alex, 2.20 fixed the coupon issue on my site.

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