Coupon setting causes fault

Discussion in 'Troubleshooting' started by shopon, Jan 31, 2004.

  1. shopon

    shopon Guest

    I have created a coupon using the generator, and have the coupon box showing as required on the signup page. However, when a user tries to signup now, they get to the required terms page, then when clicking to continue, are immediately returned to the first signup page. Ther you get a red statement at top

    "Sorry, it is impossible to use this payment method for this order. Please select another payment method "

    This occurs with or without entering the coupon code.

    What is causing this error in RED?
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    It is because your payment processor (unfortunately) doesn't support variable prices. I guess it is 2checkout recurring? For such processors price is defined in 2checkout settings and cannot be changed for particular purchase.
  3. shopon

    shopon Guest

    Multicards Hidden?

    Using Multicards processor:
    So in my case, I had a 25% discount off of $19.95, which is $14.96.

    Can I create a multicards product price for $14.96, but hide it from the sinup page so the only way to get to the $14.96 price is by using the 25% off coupon?
  4. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
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  5. shopon

    shopon Guest

    Still not working

    I believe I added everything right, but when left invisable, it won't work. I mad it visable and it works only if the 25% off button is clicked.

    Is there anything I should add to hide it? Can I sent FTP info and ask you to check my signup page & product?
  6. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021

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