Hello, setup coupons, they worked great the first month, now when these people are renewing this month, the coupon didn't get added in. can anyone help, my support ticket still hasn't gotten answered and I am getting phone calls, thanks.
it depends on your payment processor, but in most cases, coupons are only applicable to first purchase, not to recurring! For discount on recurring products, create a sepearate product and hide it with negative price group.
using authnet and believe i was told that it would be recurring. if no, can you elaborate more or point me docs about negative prices groups. thanks
You create a new product with discounted price. I hope it is clear. Not all visitors should see it, correct? To do that, set "Price Group" in product settings to some negative value, like "-341". Then, if you wish to give a Member discounted link, send them to http://yoursite.com/amember/signup.php?price_group=-341 Then same for member.php page: \http://yoursite.com/amember/member.php?price_group=-341