Created During Multiple Order

Discussion in 'Payments processing' started by GailCardell, Mar 8, 2005.

  1. GailCardell

    GailCardell New Member

    Joined:
    Oct 29, 2004
    Messages:
    6
    "This record has been created during multiple order. View original record."

    I have a subscriber whose membership is cancelled every month!

    He seems to have two payment memberships one with the above on it.
    His first payment order does not go through as it's an expired card and Amembers seems to use a second order which goes through but even though this payment says Future (as in recurring billing) and its paid - he can still not access the site.

    I have now written to Alex on several of the email addresses and do not get replies any more?
    Thanks
    Gail Cardell
    www.MyBusinessSuccess.com
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Gail,
    please contact us here:
    https://www.cgi-central.net/support/
    with login and user details.

    ... and we answer all questions within 24 hours. May be your question was not registered.

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