Credit Card Input problem!

Discussion in 'Troubleshooting' started by completesoccercoach, Apr 23, 2008.

  1. completesoccercoach

    completesoccercoach New Member

    Joined:
    Aug 20, 2007
    Messages:
    2
    Hello,

    We have switched our primary payment gateway to paypal pro due to issues with previous gateway.

    When a new member goes to sign up at https://www.completesoccercoach.com/amember/signup.php
    and they choose to pay with credit card, Amember directs the user to a new (secured) page for the user to enter their credit card information. This is correct.

    However, the problem occurs when they are on the page to enter their credit card info. When they have to select the state and country they live in, there is nothing for the user to select. Because of that, the Amember software stops the transaction from continuing.

    Here are screen shots:
    http://www.completesoccercoach.com/images/screenshot_08.jpg
    http://www.completesoccercoach.com/images/screenshot_07.jpg


    Please let me know what the problem is and how it can be fixed.

    Regards,

    Online Sports Coaching LLC
  2. completesoccercoach

    completesoccercoach New Member

    Joined:
    Aug 20, 2007
    Messages:
    2
    Anyone have any idea's?
  3. lkalisky

    lkalisky New Member

    Joined:
    Aug 22, 2006
    Messages:
    2
    I have the same problem and the response I got from CGI-Central was that I did the upgrade incorrectly. I'm still trying to figure out how to fix the problem. I wish Alex or Anton would respond with an actual FIX.

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