Hi, Our cron keeps failing. Support had it set to their server which stopped working for some reason. The red error message is present in admin. Support did something last week, the error message went away but the next day it still didn't charge my subscribers but failed and the error came back. I emailed kind of urgently over this but after a few days of hearing nothing I tried setting it according to their manual myself and it worked immediately and charged the cards, then the next day failed again. I've tried every combination from the manual and nothing works. I can't rebill anyone, and no one is being charged monthly. I haven't heard from support, people are waiting to be rebilled. I'm pretty frustrated. We have been using amember since April 08 and have had numerous problems with billing working correctly because of the cron failing. Any ideas? Thank you, Theresa Here is the error message: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>406 Not Acceptable</title> </head><body> <h1>Not Acceptable</h1> <p>An appropriate representation of the requested resource /amember/cron.php could not be found on this server.</p> <p>Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.</p> </body></html>
Most possible reason for 406 error is security software that your server have installed for example mod_security or any other. Check server error logs to see the reason of 406 error (possible request was blocked because of incorrect User agent lynx)