Customer loggin

Discussion in 'Payments processing' started by bnkley, Feb 22, 2010.

  1. bnkley

    bnkley New Member

    Joined:
    Feb 13, 2010
    Messages:
    3
    When I test my membership account, I have the following problem. After payment and customer verification email is completed, the customer is required to sign in, but after entering ID and password it immediately returns to the screen that just asked for ID and password. It never allows customer to enter site.

    Any one have suggestions, thanks.
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    Are you trying to have them login on an amember protected folder? Does the folder have the correct product added to the protect folder settings?

    David
  3. bnkley

    bnkley New Member

    Joined:
    Feb 13, 2010
    Messages:
    3
    Yes, login goes to a protected amember folder, and the product is added to the product folder settings.
    Robert
  4. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
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    4,437
    Sounds to me like the product isnt set for that folder, or the test users product has expired.

    David
  5. bnkley

    bnkley New Member

    Joined:
    Feb 13, 2010
    Messages:
    3
    I will review that step again, maybe I missed something. Thanks for helping me David.

    Robert

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