In the product description, under "email settings," if I want to use the customized signup email... WHERE do I find/create this email message? I want to be able to put the name of the product in the signup email message (there are several products they can get and I want them to know WHICH one the username/password go to). I can't find this information in the manual OR in the forum. PLEASE HELP! (I opened a support ticket 1 week ago about this, but still haven't received a response. Hopefully someone will help me via the forum).