Debiting Affiliate

Discussion in 'Troubleshooting' started by twholycross, Sep 23, 2008.

  1. twholycross

    twholycross aMember Pro Customer

    Joined:
    Jan 30, 2007
    Messages:
    63
    I had an affiliate sale and then the customer called and reduced the length of membership they purchased which involved a refund of about $10. The affiliate was credited with a $11.99 commission and now it needs to be reduced to $8.99. How do I reduce this commission?

    TIA
  2. scott_wa1

    scott_wa1 aMember Pro Customer

    Joined:
    Aug 22, 2006
    Messages:
    62
    It's a pain... log into your MySQL database through something like phpMyAdmin and go to the members_aff_commissions table - find the commission there (I usually search by payment_id) and change it manually..

    Eventually aMember might change the "Edit Payment" page so we can adjust (or delete - instead of voide) the commission. *hint* *hint*

    :)

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