Deleting users

Discussion in 'Troubleshooting' started by ljosa, May 7, 2008.

  1. ljosa

    ljosa New Member

    Joined:
    Jan 9, 2008
    Messages:
    9
    I am reconfiguring my site and have two 'how to?' questions:

    *I am deleting my free member section from my site and need to delete almost 3000 'free' memberships that are now useless, leaving the paying customers memberships intact. Any way to do this in bulk rather than one at a time? :confused:

    *I need to convert my pricing to euros from US dollars, where in the Admin panel do I do that? :)
  2. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    1) You could use the mass subscribe option (/amember/admin/mass_subscribe.php) to move their subscription to a new one (if applicable). Otherwise I'm not quite sure of the ramifications of deleting a product that users are subscribed to aside from the Amember warning message:

    "If you anyway want to delete product [Product Name], you may click YES, please keep in mind that RESTORE WILL BE IMPOSSIBLE."

    2) Amember CP -> Setup Configuration (/amember/admin/setup.php) -> Display currency. You will also need to adjust any payment systems (paypal, etc)
  3. calisolllc

    calisolllc Member

    Joined:
    Feb 19, 2007
    Messages:
    194
    Pricing currency
    T0 change pricing currency you simply do that in currency displau options in config setup and in the product product management section for each product plus adjust in your payment systems eg Paypal etc.

    Short term alternative to bulk deletion

    As for bulk deleting I take a shot at it (untested) but will leave that to someone else to confirm the method or to tell me Im wrong, as I dont KNOW definitely, the answer.

    However rather than delete at this time you COULD move any data from the free directories to new paid directories and have an index page for the free directory stating that free memberships are no longer available and they must upgrade if they wish to partake of the program. This may have a positive impact on subcriptions. That doesnt delete their accounts but stops any access, AND has the added benefit of possibly converting any existing free members to paid subscriptions.

    Bulk Deletions:A shot in the "semi-dark"

    Im sure its fairly easy in you php admin tool in your hosting control panel, to simply query and delete all free memberships then do a rebuild (amember) but before you do that Id like to check on any other tasks MAY need to be completed to safely do this, although I THINK its as simple a matter of query, then delete (in your php admin tools in hosting control panel) and then rebuild (in amember utilities).
    The matter WILL be more complex should you be running any integration plugins that have additional user related tables for third party addons
    Perhaps someone else possibly alex or skippy or david may have done this and will weigh in on this thread

    Steve
  4. ljosa

    ljosa New Member

    Joined:
    Jan 9, 2008
    Messages:
    9
    Thanks so much for both of your help and advice. :)

    I kept the Free memberships because like you said they are incentive to upgrade.

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