disable expire notification for only one product

Discussion in 'Templates customization' started by abhill3, Mar 25, 2004.

  1. abhill3

    abhill3 New Member

    Joined:
    Feb 22, 2004
    Messages:
    13
    Hello,

    The expire notification is great, but seems to be for all products or no products through setup/configuration and E-mail plugin. I would like to disable the expire notification for just one product, number 8 (and possibly more in the future). Can this be done? Can you help?

    Thanks. Arthur

    PS. aMember Pro is meeting and exceeding my expectations. A great all round script.
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Unfortunately, it is impossible to do. Expire notifications automatically disabled for recurring subscriptions/products.
  3. abhill3

    abhill3 New Member

    Joined:
    Feb 22, 2004
    Messages:
    13
    Thanks for the reply.
  4. abhill3

    abhill3 New Member

    Joined:
    Feb 22, 2004
    Messages:
    13
    Oops, forgot to add.

    I have a 14 day trial product (number 10) and set recurring billing to "yes" to disable the automatic expire notification. However, there is an end date to the subscription and I got an expire notification on it anyway. Maybe it was a one off or I set something wrong. I will try it again.

    Thanks.
  5. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Expiration email will not be sent in case if your subscription is REALLY recurring (paid with recurring payment system). If you add subscription manually, then it will be emailed.
  6. calderwood

    calderwood New Member

    Joined:
    Jan 9, 2004
    Messages:
    5
    Disable - recurring

    I too had a problem with expiration notices on one product. The product is not to be renewed, if I make it recurring, and they paid by credit card, will it not automatically recharge the card? I want this to be a one-time charge, but they can only buy it if they are paid-up members. :confused:
  7. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    If you make it recurring, it may recharge user card.
  8. calderwood

    calderwood New Member

    Joined:
    Jan 9, 2004
    Messages:
    5
    Wishlist request

    For the wishlist in the future, perhaps you could add an option for a products not to be renewed - no renewal emails sent. I think this would be handy for one-off events such as the annual conference or dinner, where there will be no renewal, just a one-time event. :)
  9. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Yes, nice option to do. We will consider adding it.

Share This Page