does it cost anything to get tech. support?

Discussion in 'Pre-Sales Questions' started by dsmaks, Apr 8, 2008.

  1. dsmaks

    dsmaks New Member

    Joined:
    Feb 15, 2008
    Messages:
    45
    Does it cost anything (like a 1 time fee or a monthly fee) to get tech. support if I have a problem with a member pro?
  2. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    Typically you just open a ticket and they help if it is a break fix (within reason).. if you need customizations ,etc, they may quote and charge you.

    What kind of problem are you having, perhaps we can help?

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