Double E-mails

Discussion in 'Troubleshooting' started by Guest_TINY, Jan 10, 2004.

  1. Guest_TINY

    Guest_TINY Guest

    Hello

    When I send out batch e-mail to all my clients everyone is receiving two e-mails. I am using amember pro. Any idea where I can search for this problem ?
  2. alex-adm

    alex-adm Guest

    Please never click "refresh" button and never click button twice - then it won't happen.
  3. pro user

    pro user Guest

    Same email problem

    My problem is either they get double emails or sometimes triple emails. When i do the mass email, it stalls and then goes to "page can't be displayed" I'm on my own server and there isn't anything on the server side that could be causing problems since all other emails are working fine from other scripts.

    Since i have to send out emails from time to time, this is REALLY ANNOYING ISSUE.


  4. pro user

    pro user Guest

    email problem

    To clarify, i'm not hitting refresh or double clicking


  5. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    I found a reason - it happened on some servers only, so it was hard to find.

    How it is fixed, and will be released with 2.0RC1.

    Also, latest email routine NEVER dies.
  6. pro user

    pro user Guest

    email fix??

    Well i'm using Linux redhat server with cpanel. This is pretty common setup.

    I heard no news on release date for 2.0RC1 and don't have time to wait for it. I am using latest amember verison now.

    I wonder if listmail will not have this same dupicate email problem or not? Or else i will have to go through pain of exporting my email list and then using seperate PC email software each time i have to send email. GRRR :(

  7. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    It will be in Monday.
    the fix is easy anyway, don't worth waiting - find lines in amember/common.inc.php
    PHP:
        if ($email != $email_only
            
    $headers[] = "To: $email";
    and delete these lines.

    Are you sure latest version (1.9.3RC25) hangs up ? How much customers in your database? How much customers in other scripts databases? What are these scripts?

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