Double Payment on aMember

Discussion in 'Troubleshooting' started by adrianogaleno, Feb 23, 2012.

  1. adrianogaleno

    adrianogaleno Member

    Joined:
    Jun 26, 2007
    Messages:
    34
    Hello,

    Lately aMember is showing a lot of the same payment record from the same user. PayPal have received just one payment but aMember shows up to 8 records from the same user (I'm referring to hundreds of repeated records per day). This cause us the following problems:
    1. the user thinks that he/she has pay several times (what it is not true)
    2. our payment table grows very fast making the our system slow
    3. right now, we are cleaning those records manually which, as you can imagine, is very time consuming

    My questions are:
    1. why does it happen
    2. how to avoid/fix this

    Thanks,
    Adriano

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