Downloading access logs

Discussion in 'Troubleshooting' started by knitfinder, Dec 29, 2009.

  1. knitfinder

    knitfinder New Member

    Joined:
    Jun 4, 2009
    Messages:
    4
    Is there a way to get complete access log data? Clicking on "access log" on the Control Panel or for any individual user brings up logs limited to the last few days. Same is true if I download the .csv files. Where do the older logs go?
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    Do you have amember set to delete access logs after XX days?

    David
  3. knitfinder

    knitfinder New Member

    Joined:
    Jun 4, 2009
    Messages:
    4
    Ah-yes, it was set to "clear access logs before 7 days." (I assume that means "every 7 days"). I changed it to 45 days, so I can download monthly .csv files.

    Thanks! I didn't do the initial setup myself, so wasn't aware of the setting.

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