EFSNet failure: Duplicate Reference Number

Discussion in 'Troubleshooting' started by joeker, May 22, 2007.

  1. joeker

    joeker New Member

    Joined:
    Jan 21, 2007
    Messages:
    3
    Hello,

    I am using a recurring billing scheme with EFSNet payment processor. Initial signups work fine, but when Amember goes to re-bill a month later they are failing because of a "Duplicate Reference Number". Or Amember is using the same reference number to bill and the CC Payment Processor is denying transactions.

    Any ideas no how to fix this?
  2. joeker

    joeker New Member

    Joined:
    Jan 21, 2007
    Messages:
    3
    Ok....just an update, I found out why this is happening, it's NOT Amember, it's the processor EFSNet

    They have a security feature that will not allow the same dollar amount transaction to occur more then every 20 times. SO basically you have to fax their Data ENtry department and have it turned off.

    All in all EFSnet's support is very good. I recommend this payment processor

Share This Page