I have a couple of questions regarding emails to members. We have numerous products that members can sign up for. Some are recurring, some are not. My main problem is when a members has signed up for a product they get the original emails just fine. If they sign up for another product, they do not receive any emails. I have set the "Use Customized Signup E-Mail" for all the products because there is specific information for each one that the members MUST have. I have "Send Automatic Emails after Renewal" set to reset to zero for each product. In Settings/Configuration>Email I have "Send Signup E-Mail", "E-Mail Payment Receipt to user" and "PDF invoice" all checked. I am sure I am missing something but cannot figure it out. My other question is - is there a way to keep members from unsubscribing to emails? Once they are a member they are not allowed to unsubscribe until they cancel their membership.
Hi, 1. You should use Send Automatic Emails with days set to zero instead of Signup Emails. Signup email will be sent only when usjer will make first purchase. 2. Remove unsubscribe links from template /amember/templates/unsubscribe_link.html
I am still having problems here. Allow me to explain. We are selling courses. The enrollment period is available 1 month before the course starts. If a student signs up for a free course with a coupon, or if they are signed up manually by admin, they are not allowed into the course until the start date. These students are not receiving the emails they need because the "Status" in the User Payments area is set to "Future" . I'm not sure about paying students, if the scenario is the same or not. I am guessing because of the "Future" status, it is. How can I get the needed emails to go out immediately no matter what the status?