Email System configuration problem

Discussion in 'Troubleshooting' started by illegalops, Apr 8, 2011.

  1. illegalops

    illegalops New Member

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    Hi,

    I am using lunarpages for my webhosting and have setup email address in lunarpages.

    But when i setup the Email System Configuration to use Internal PHP mail() function (default), it does not seems to work. No email is being sent. And when i change the setting to SMTP host and set it to mydomain.com (as advice by Lunarpages technical support), it get the below errors:

    # There was an error sending the email message
    # SMTP Error: The following recipients failed: *****@gmail.com

    May i know what is wrong? thanks
  2. illegalops

    illegalops New Member

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    any help is appreciated. thanks
  3. alexander

    alexander Administrator Staff Member

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    Try to use localhost as SMTP server (without any login or password)
  4. illegalops

    illegalops New Member

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    Hi, what do you mean by without any login or password?

    i key in localhost under SMTP host and test this settings to send to an email account, although it say "Verification email message has been just emailed to you. Did you receive this message?"

    I have not receive any email yet. Any idea what wrong? thanks.

    By the way, just for your info, i am using the below version:

    Version Info

    * Script Version: 3.0.9PRO
  5. alexander

    alexander Administrator Staff Member

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    Ok. Did you tryed to test email sending method? If so did you receive test email?
  6. illegalops

    illegalops New Member

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    yes, i had tried the email sending method but however i did not receive any email.

    By the way, not sure whether it help, under the version control, i had attached the configuration for the PHP Core. Not sure whether it help.

    I had also change the setting to SendMail Path and set it to /usr/sbin/sendmail*-t*-i and test email sending method. But however i still never receive any email.

    Do you know what is wrong? thanks
  7. alexander

    alexander Administrator Staff Member

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    Well it seems to be a server configuration issue then.
    Try to create test script with only mail function call inside, then contact hosting support and ask to check why it does not work and what needs to be done.
    As an alternative you can upgrade your installation to latest version, it support external SMTP server as mail method (with SSL and TLS support) so you will be able to use gmail for example to send messages.
  8. illegalops

    illegalops New Member

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    ok noted. will check with my hosting support.

    By the way how do i upgrade my installation to latest version? Will there be a cost? thanks
  9. alexander

    alexander Administrator Staff Member

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