Emails do not actually send when they contain an image

Discussion in 'aMember Pro v.4' started by doyo, Sep 29, 2012.

  1. doyo

    doyo aMember Pro Customer

    Joined:
    Aug 16, 2012
    Messages:
    23
    I'm learning how to use the email function in Amember because I would like to send out a monthly newsletter. I've sent to myself numerous emails to 3 different email addresses for the past two hours. Some arrived at my inbox and some arrived in the spam folder, BUT no email that contained an image arrived anywhere.

    I checked the email logs each time and it says the emails were sent.

    An email with an "attached" image will send, but I do not want to attach images; I want the images in with the text.

    As as a sidenote - I used the insert image button that is supplied with Amember's email form to add the web address of the image and that didn't work. Hand-coding the url of the image into the source did not produce an email either.

    Here is the code of an image from one of the emails that did not send
    HTML:
    <p>
        <img alt="" src="http://upload.wikimedia.org/wikipedia/commons/thumb/2/26/YellowLabradorLooking_new.jpg/260px-YellowLabradorLooking_new.jpg" style="width: 260px; height: 214px; " /></p>
    So - I suppose emails with images do not send? Is this a bug?
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Embedded images in e-mails are not yet supported. Images like you shown in HTML sample must be displayed (if allowed by customer email client settings, it is denied by default).

    What do you mean as "do not send"?
    Look at aMember CP -> Logs -> E-Mail Messages
    is the message you mentioned marked as sent?

    If you contact us via helpdesk, we will try to help.
  3. doyo

    doyo aMember Pro Customer

    Joined:
    Aug 16, 2012
    Messages:
    23
    I did not know that embedded images in e-mails were not supported. I can send newsletters without images.

    Thank you for your help! :)

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