Emails not sent

Discussion in 'Troubleshooting' started by island, May 27, 2007.

  1. island

    island New Member

    Joined:
    Sep 20, 2006
    Messages:
    1
    We are an online training center. When a member signs up for a second product (Course) from their members.php page they are not recieving the email for that product. There are specific details in that email and it MUST get through.

    We are in the process of signing up for a new course and this is becoming a problem.

    I am using smtp host for email and everything else seems to come through.
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Please setup an "Auto-Responder" e-mail for this product (in product settings) with count of days set to zero (0).

    Signup e-mail is actually a signup e-mail and will only be sent once.

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