(I submitted a ticket, but sometimes depending on the timing, it takes up to 24 hours for a response) Our lost password form is not passing on the username or email variable to the sendpass.php form so it keeps saying there is no username []. Is there a way I can fix this? Thanks Ray
Hi! Check if the user status is set to be expired. I already have had stupid problems and fortunately I figured out by myself within a few hours after submitting a ticket. What I did was to delete the member status field inside of it and activated the subscription manually by phpmyadmin thereby adding all the information in this field again. Thereafter it works... However, do this only if your are confident. Otherwise you would be much better of looking into the database and finding the text password sending it to the user... The delay in response could be due to holidays...
I believe there is some HTML error - field name changed, or HTML form broken. Please try to upload original login.html template and try again.