Error ccBill

Discussion in 'Payments processing' started by xstreme, Aug 12, 2005.

  1. xstreme

    xstreme New Member

    Joined:
    Aug 12, 2005
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    I keep getting the following error emailed to me:


    ccBill datalink error: Authentication Failed. 708

    I have already had ccbill change the username and password in the datalink and still having the same problem. :mad:
  2. alex

    alex aMember Pro Customer Staff Member

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    Jan 24, 2004
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    6,021
    Please contact support - most possible ccBill has configured wrong IP for your username.
  3. xstreme

    xstreme New Member

    Joined:
    Aug 12, 2005
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    Script

    Everthing is correct with ccBill I found out the the script for the datalink has a section that is as follows:

    has a section like this "&clientaccnum=123412&username=myusername"

    ccBill says it should should read as follows:

    "&clientaccnum=123412&clientSubacc=0000&username=myusername"


    I have the account # correct, the subaccount# corrent, IP's are correct but it is missing from the script that writes to the datalink. :confused:


    Also I am still ging the PHP error code 103 periodically. My server sent a link to a PHP bug affection this. See the link and response below. But can not modify any php files due to zend coding. :confused:

    This is the response from my server on the 103 error
    -----------------------------------------------------------------------
    It is a php bug actually. Please check http://bugs.php.net/bug.php?id=25876 . You can fix it by adding :

    ini_set("session.save_handler", "files");

    before session_start() to your php files.
    -----------------------------------------------------------------------


    Help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
  4. alex

    alex aMember Pro Customer Staff Member

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  5. xstreme

    xstreme New Member

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    Aug 12, 2005
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    Does anyone have a working version of this script using CCBill as the payment processor? I have sent the request above here via email to support with no response in two days to the real problem. I can not get the script to send the subaccount to ccbill datalink. It includes everything but that. Any once else have this problem???
  6. alex

    alex aMember Pro Customer Staff Member

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    6,021
    xstreme,
    anyone HAD this problem, because ccBill wrongly records IP address of this server, and it causes Authentication failed problem.

    If you say no response in 2 days, please provide ticket reference! Can I paste it here then with real date and time of responses, but without sensitive info?
  7. xstreme

    xstreme New Member

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    Aug 12, 2005
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    Due to miss communication my problem is correct. Alex, I really want to thank you for all your help. This script is flawless now.
  8. winston11

    winston11 New Member

    Joined:
    Dec 11, 2005
    Messages:
    1
    so how do you get the datalink fix i just installed amember and ccbill as the ccard processor and im getting the error 708
  9. alex

    alex aMember Pro Customer Staff Member

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