Error When Updating: Could Not Download File

Discussion in 'Troubleshooting' started by stevenjones, Oct 4, 2012.

  1. stevenjones

    stevenjones Member

    Joined:
    Apr 18, 2012
    Messages:
    42
    stevenjones, Oct 4, 2012
    #1
  2. 831design

    831design New Member

    Joined:
    May 26, 2012
    Messages:
    1
    I'm having the same problem. How was your situation resolved?
    831design, Sep 8, 2013
    #2
  3. rockstar12

    rockstar12 aMember Pro Customer

    Joined:
    Nov 1, 2012
    Messages:
    45
    i think its better to create support ticket and wait for atleast 2-3 days to get a response. in forum we cant expect much help...
    rockstar12, Sep 9, 2013
    #3
  4. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    You can manually upload all the files with FTP or use cpanel file manager (usually faster) to upload the .zip and extract, overwriting existing files.

    David
    davidm1, Sep 9, 2013
    #4

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