Error while using Manual CC processing plugin

Discussion in 'Troubleshooting' started by sakra, Oct 9, 2005.

  1. sakra

    sakra New Member

    Joined:
    Oct 9, 2005
    Messages:
    2
    Hi, can someone please help me with this error. I downloaded the trial version of the product and I am unable to solve this problem.

    I have enabled Manual CC Processing and CC_core plugins.
    After I enter all my cc info and address, I click on Subscribe and this is what I get:

    An Error has occured
    'v' has invalid value

    When asking for the CC info and the address following URL is in my address bar:
    http://mydomain/amember/plugins/payment/manual_cc/cc.php

    After I click on Subscribe I get the above error message and this is the URL in the address bar
    htttp://mydomain/amember/plugins/payment/cc_core/cc.php

    Any ideas? I would really appreciate any input.

    Thanks.
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Please disable cc_core plugin and try again!
  3. sakra

    sakra New Member

    Joined:
    Oct 9, 2005
    Messages:
    2
    Alex, I tired that too. Nothing seems to be working. I tried everything I could think of. Here is the error message I get when I disable cc_core:

    Fatal error: Call to undefined function: get_cc_info_hash() in /home/lubosyst/public_html/amember/plugins/payment/cc_core/cc.php on line 74

    Thanks.
  4. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Could you contact us via helpdesk and show an URL where it happens?
  5. johnww

    johnww Member

    Joined:
    Oct 18, 2005
    Messages:
    50
    Credit card problem

    I have exactly the same errors as Sakra: With cc_core enabled, I get the 'v' is invalid error. When cc_core is disabled, I get the other error.

    I have installed test copy downloaded on Oct. 18. V2.3.8

    You can see error yourself at: http://printers-website.com/amember
  6. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Did you edit any templates? Which exactly plugin have you enabled?
    Can you contact support via helpdesk with exact site login (ftp and aMember CP ) info?
  7. johnww

    johnww Member

    Joined:
    Oct 18, 2005
    Messages:
    50
    I have not changed any templates in any way. This was a clean install of aMember.

    The only plugins are:

    cc_core
    free
    manual_cc
  8. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Please DISABLE cc_core plugin and try again!
  9. johnww

    johnww Member

    Joined:
    Oct 18, 2005
    Messages:
    50
    When cc_core is disabled, I get this error:


    Fatal error: Call to undefined function: get_cc_info_hash() in /amember/plugins/payment/cc_core/cc.php on line 74

    This version of the system does not work with cc_core enabled or disabled.
  10. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    I'm sorry for this issue, there is a real problem.
    Please edit template
    amember/templates/cc/cc_info.html,
    find line
    PHP:
    action="{$config.root_surl}/plugins/payment/cc_core/cc.php">
    and replace to
    PHP:
    >
  11. johnww

    johnww Member

    Joined:
    Oct 18, 2005
    Messages:
    50
    That has fixed the problem. Thanks.

Share This Page