Expired members not able to resubscribe

Discussion in 'Troubleshooting' started by baggage, Nov 29, 2009.

  1. baggage

    baggage New Member

    Joined:
    Aug 21, 2007
    Messages:
    2
    Hi all,

    If a members account expires, they are able to login and they get directed to the members.php page.

    When the members.php page loads it does not allow them to resubscribe. Now this may be down to something I have done but I am not to sure what.

    If I change the members account so that is has not expired, all is well.

    Can anyone point me to what may be causing this to happen.

    Many thanks in advance.

    Dereck
  2. thehpmc

    thehpmc Member

    Joined:
    Aug 24, 2006
    Messages:
    901
    Go to admin panel, setup products and select product 'edit'.

    Now check that in the 'Require another subscription' table you have highlighted the 'expired' option.

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