export sub products not working

Discussion in 'Troubleshooting' started by adeptt, Jun 17, 2008.

  1. adeptt

    adeptt New Member

    Joined:
    Jan 14, 2008
    Messages:
    10
    Hi,

    i have service where people can sign up for multiple conference subscriptions

    example:
    - conference registration: $100
    - Conference Golf tournament $60
    - Conference Wine tasting $60

    They select multiple conference options all in one sign up.

    I want to export all subscriptions paid for like noted above

    Here is the problem:
    When i go to export to excel i select everything. Product name and amount.
    But what is exported is only the first product they selected but with an amount that totals everything they selected.

    So basically it looks like this
    - conference registration: $160

    As you can see it is only displaying the first item they selected but totaling everything they selected. I am unable to tell what they subscribed too. I assume this has something to do with Parent subscription.

    How can i split that up? From what i can see there is no way too so if there is some code modification in the export feature that would be great.

    Thank you

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