Folder Protection Troubleshooting

Discussion in 'Setting-up protection' started by guylewis, Apr 30, 2009.

  1. guylewis

    guylewis Member

    Joined:
    Oct 10, 2005
    Messages:
    56
    This must be right under my nose but I can't see it.

    I have set up a product called Test Product. It has a URL of:

    http://www.MYDOMAIN.com/amember/prod...der/index.html

    I have a test account that has purchased this product and is shown in the text account's subscription information.

    Ive then gone to protect the folder. I have used the htpasswd method to protect it.

    The protected folder is:
    http://www.MYDOMAIN.com/amember/prod...roduct_Folder/

    which requires subscription of Test Product.

    However when the test account clicks on the subscription page it returns a 'file not found' message.

    If I take the protection off, the index.html file is seen and opened.


    Any ideas guys? what am I doing wrong?

    Thanks in advance

    Guy
  2. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    Does it work if you link directly to the index.html file?

    What if you add this to the bottom of the .htaccess file:

    DirectoryIndex index.html
  3. guylewis

    guylewis Member

    Joined:
    Oct 10, 2005
    Messages:
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    Thanks for the suggestion but alas... no. I think it might be worth putting a support ticket in just to get it sorted.:(
  4. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
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    2,526
    Strange that linking directly to the file did not work..

    Once you get it sorted, do check back and let us know what it turned out to be.
  5. guylewis

    guylewis Member

    Joined:
    Oct 10, 2005
    Messages:
    56
    will do. Im sort of hoping its going to be something stupid, and not too conflicting with my other apps on the domain.
  6. guylewis

    guylewis Member

    Joined:
    Oct 10, 2005
    Messages:
    56
    Solved. Support found a missed index file.

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