Folder within Folder Protection

Discussion in 'aMember Pro v.4' started by ak48avk, Dec 5, 2011.

  1. ak48avk

    ak48avk Angela Kane

    Joined:
    Aug 9, 2010
    Messages:
    124
    I'm now running v4 after you guys kindly helped me migrate.

    I've got a little confused as to whether protection works as it did in v3 - . I have a protected folder and there are folders within it holding pdf files I want to protect. Are all the subfolders protected for a product if you assign access to the top-level folder to that product? I am pretty sure it worked in v3 but as I said I am now not sure.

    Also are categories working ok in v4?

    Thanks all - It's great to be on the new version.
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    1. It is not recommended to nest protected folders. Behaviour is unpredicatable and depends on hosting settings.
    2. Categories works fine :)
  3. ak48avk

    ak48avk Angela Kane

    Joined:
    Aug 9, 2010
    Messages:
    124
    I have been trying to solve this for days. I thought it was the folder within folder protection causing the problem. Which I have now corrected.

    I have a pretty simple setup. Two Products/Paid Memberships have access to several files containing pdfs and videos. One Product/Complimentary has free access to another protected file. When logged in as either, in v3 if they clicked on a pdf or file other than their own it would link to a sign-in page saying something like you do not have access to this. I now keep getting into a loop ending in 'to many redirects occurred ...'. I thought it may be one of my files that have refresh/redirect but I have removed them all I think.

    I have been wondering if the fact that I couldn't set up the cron job was having an affect. I have been waiting for Anton (CGI-Central customer support) to do this. He has now done that but I still have the warning message on Dashboard saying ' .... not correctly setup .....may cause serious problems. Checked the cron job tab in members area and says .... no failures .... last success today at 07.30.

    I can't believe I can't sort this out. I'm not doing anything too complicated. Still don't understand groups - have assigned two products I want hidden to 'hidden' category but filter 'hidden' I get all products.

    Perhaps my amember has got corrupted along the way. Maybe I need a fresh install. I jumped the gun and requested the migration the day before you announced your guide to migration. That would have been useful at the time. I am very conscious that it was recommended at the time that migration was not a good idea for live sites - did I listen? Just so impressed with new version.

    Your help is always much appreciated.
  4. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Dear ak38avk,
    we will have closer look to your install tomorrow, and I promise all the problems will be fixed. Sorry that it took so long!
  5. ak48avk

    ak48avk Angela Kane

    Joined:
    Aug 9, 2010
    Messages:
    124
    Thank you Alex. I have an email from Support so I am on the way to getting things sorted out.

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