Free memberships not processing

Discussion in 'Troubleshooting' started by rlaubert, Feb 1, 2008.

  1. rlaubert

    rlaubert New Member

    Joined:
    Mar 29, 2007
    Messages:
    9
    I have tried two different ways to set up free memberships on my site at http://theweekendchef.com. First I set a Free Membership in the control panel, members could sign up but they never 'completed' the registration process and could not access the protected areas until the I edited the account. Then I set up a paid account with zero cost, same issue. They register but I still have to finalize the registration.

    How do I create a free account so that I do not have to monitor sign up every couple of hours?
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    That sounds right - setting price of 0, should give free access.
    Check your advanced settings - Manually Approve New Members

    David
  3. rlaubert

    rlaubert New Member

    Joined:
    Mar 29, 2007
    Messages:
    9
    I checked the Advanced setting and it was unchecked. SO that was not the problem.

    Any other suggestions?
  4. rlaubert

    rlaubert New Member

    Joined:
    Mar 29, 2007
    Messages:
    9
    ALso, any way to get an email when an account is pending? I don't get any emails currently until payment has been 'made'. Thanks

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