Trying to set up a free subscription, what do I enter in the "Duration" field? Any other tips? When a new user (free) is added the user is "expired" so I must have a setting wrong somewhere?
You need to add the length of the subscription in the duration field. eg 1y = One year 10y = 10 years You just enter the length of time you want the subscription to last. You cannot logically leave it blank, that would mean a subscription with no duration - ie it is created and the expired immediately It is really immaterial what the duration actually is if the subscription is free, since users will still have access to their membership page when their membership expires and can renew it themselves from there.
Thanks abbeyvet for good answer. Another examples of values for duration field: 3d - 3 days 3 - 3 days (the same) 2m - 2 calendar months 5y - 5 years