Getting free product signup to trigger affiliate & admin email.

Discussion in 'Troubleshooting' started by paulzak, Jan 30, 2009.

  1. paulzak

    paulzak New Member

    Joined:
    Jan 25, 2009
    Messages:
    1
    I'm trying to get an installation of amember that I've done to send the affiliate and admin an email notification of a free signup.

    But so far I can't get it to trigger that email.

    In the amember admin, under setup -> affiliates, I've checked the boxes to send an email to both admin and customer (the affiliate) but that's not happening.

    I've set the commission at 100% (of 0) for that product but that didn't trigger it either.

    The only email that gets triggered is the one I set up using setup -> email and checked Admin Payment Notifications.

    In the admin if I look at the details for the person that I signed up using the referral link it shows the correct affiliate tracking.

    If I log in as the affiliate it is tracking clicks but not transactions.

    Can anyone help with what I have to do/setup that I might have overlooked?

    I know this is possible because I am an affiliate of a product that uses amember that I get email notices when someone signs up for the free level.

    Thanks for any help you can offer!!

Share This Page