Give every client free updates until the bugs are ironed out!

Discussion in 'Troubleshooting' started by draj, Dec 4, 2008.

  1. draj

    draj New Member

    Joined:
    Dec 29, 2006
    Messages:
    252
    Hello Alex,

    I purchased your script in Dec. 2006. It was a simple nightmare to customise some aspects of the script aMember.

    I see that you have $40 for the upgrades.

    For the 11/2 - 2 next years, you had problems and never got upgrades.

    In Oct. 08, I requested you and you allowed me a single download for the version.

    This script also did gave problems. There are bugs and plugins does not work well.

    I notified you and since then had no response.

    I AM NOT WILLING TO PAY FOR ANY UPDATES! I AM NOT INTERESTED IN ANY FEATURES
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    No problems, if you do not want to resolve questions via helpdesk, we can do everything here in the public forum.

    Please provide me with your ticket#. You talked with another support specialist, so I am not sure which problems you are having.

    P.S. You are saying we provide no upgrades within 2 years? Really?
    http://www.amember.com/forum/forumdisplay.php?f=17
    I do not even mention here that payment and protection plugins are changing almost every day and of course not included into this changelog.

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