Google Checkout - Orders Cancelled Automatically

Hi,

Since yesterday, all google checkout orders are being cancelled automatically for some reason

No error in the amember error log, just this

Code:

Google Checkout: Order State Change Notification #******************
new-fulfillment-order-state: WILL_NOT_DELIVER
new-financial-order-state: CANCELLED

In Google checkout the message is:

Code:

You cancelled this order.
Reason: Other (describe below)
Message sent to customer: order is covered by Google's Chargeback Resolution Policy. (See http://checkout.google.com/seller/policies.html - Google Checkout Program Policies and Guidelines, section 7).

Has anything changed in Google Checkout recently?

Thanks

I'm having the same issue– one member just recently paid for a monthly subscription and… nothing happened in AMember. It worked properly in the past, but now, nothing. What broke from last month to now?

I am also having this problem,

From google

XML that we recieved;

Code:

<?xml version="1.0" encoding="UTF-8"?>
<cancel-order google-order-number="210xxxxxxxxxxx" xmlns="http://checkout.google.com/schema/2">
    <reason>order is covered by Google's Chargeback Resolution Policy. (See http://checkout.google.com/seller/policies.html - Google Checkout Program Policies and Guidelines, section 7).</reason>
</cancel-order>

XML that we sent;

Code:

<?xml version="1.0" encoding="UTF-8"?>
<error xmlns="http://checkout.google.com/schema/2" serial-number="xxxxxx9e-xxxc-4xxf-xxx7-xxxxxxxx0">
  <error-message>Order must be fully refunded before it can be cancelled.</error-message>
</error>

This is pretty urgent, im on version 3.2.3

Thanks

Thanks for the reply Alex.

I emailed google and explained the problem.

There response was the following

Bump

The problem is amember is not handling it correctly it is just deleting the order and no payment ever exists after?