If anyone could give me some advice I would really appreciate it. I paid for A member on saturday night and now it's Monday and I still have not heard anything. I sent an email detailing what I needed protecting in my site. I then sent another email/ticket to see if they understood or got the information. I have yet to have anything back from them. No response. I am not too advanced on websites, and getting support is really important to me. Am I right in thinking that going forward I will be getting the same type of support - or lack of? I've worked extrememly hard on my website for the last year. This kind of service is really not attractive. Can anyone make me feel secure with this product and why I should be? Thanks!