Help! Amember keeps e-mailing me with license issue!

Discussion in 'Troubleshooting' started by guro_jason, Aug 18, 2009.

  1. guro_jason

    guro_jason New Member

    Joined:
    Jan 5, 2007
    Messages:
    8
    Greetings All,

    For some reason, every minute, I'm getting an e-mail from my amember script that says:

    Your aMember Pro license expired. Please login into CGI-Central
    Members section and get new license file in order to continue
    aMember Pro usage.

    This doesn't make any sense since I have a lifetime license.

    how do I make these freakin' e-mail stop???? It's driving me crazy!

    thanks for your help people,

    jason
  2. deafdavid

    deafdavid Member

    Joined:
    Aug 28, 2006
    Messages:
    153
    Open a ticket with Support Tech. I think someone had a problem one time. Support Tech fixed it.
  3. guro_jason

    guro_jason New Member

    Joined:
    Jan 5, 2007
    Messages:
    8
    Hi David,

    I've done that, though they keep telling me I have to fix it...yet I have NO IDEA what I'm supposed to fix...anybody have any idea which directory (and under what file name) I'd find the license file?

    this is killing me...I had over 3,000 e-mails when i woke up this morning!

    jason
  4. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    @guro_jason:

    1) login to aMember.com member area:

    https://www.amember.com/amember/member.php

    Click your domain to get your license key

    2) login to your amember admin on your site (yourdomain.com/amember/admin) you should get a message telling you to fix your license. Follow the instructions.

    If you still have problems, you can email me {my username here @ hotmail.com} and I'll help you out.

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