We pay commissions at two levels, $35 on the first, $15 on the second. One of my affiliates is ineligible for a first tier commission (we have a different deal with this one person) and we only pay him on the second tier. However, the system reports his first tier commissions anyway, of course. Over several months, his first tier commissions added up and I wanted to fix it so the system didn't show that we owed him money each month, so I just marked all the commissions paid. Then I discovered that I could just void the commission. So I went back in and voided all the first tier commissions for the previous months - expecting that the balance would now be zero for the first tier. But instead the system shows that he has a negative balance each month. And I can't get rid of the negative balance so I have an accurate account of the amount I should pay on his second tier commissions. Can anyone help?