Hi, I use the "Enable "Not-Completed Payment" Notification" I have it set, so that if someone attemps to purchase a product, but doesn't complete it, they will automatically get sent an email 1 day after with a Gift Voucher (i recommend everyone doing this, really works!!) It used to work fine. But for the last 2 weeks, it's stopped. This is causing me to lose some sales, and would really like to get this working...any ideas as to why the email is not getting sent anymore!? Thanks guys Ronnie
Is your cron set up properly? I wrote a plugin that will add the not-completed users to a new product "pending" and then remove them once the payment has completed. This way you use the products sequential email feature, setting to send an email 1 day, 2 days , & 3days etc.. after. Testing now. David
cron and plugin Hey Dave, Cron looks like it's setup properly. Is there any way to really test if it's working properly? The emails were working fine for 6 months....but some reason have stopped. Any ideas? As for the plugin....hello...that would be something I would definitely be interested in!!
error log Hi, I just had a look at the error log in amember, and saw this for the cron: PHP: ERROR [256] Smarty error: [in memory:text line 51]: syntax error: unrecognized tag 'NAME' (Smarty_Compiler.class.php, line 551) in line 1102 of file /home/blackbox/public_html/amember/smarty/Smarty.class.php Any idea's where I should start looking?
Haven't seen that before, send in a tech support ticket on that. As for the plugin- will be selling it for $30 to my premium members only, you one of my guys? Send me an email. BTW also had Larry at Jlogica develop a coupon plugin, may be able to plug this into the pending plugin to generate the voucher for them- great idea. David
Just tested the pending plugin in combination with the coupon plugin and it works. Not-complete users are added to the pending product, and a coupon is generated for them. There is a kink however, the coupon code is only displayed in the members page, and is not removed upon the completed payment. This would need to be fixed. David
Wow. sounds really interesting. How do i become a premium member? Also, I'm not quite sure I exactly understand the kink? Can you explain it in more details? Also, is it possible to use a standard coupon code? Like DISCOUNT50 for example instead of a user generated one?
Go to my site in the signature. Yes, this would make it much simpler- simply generate a coupon and paste it into the email auto response- then you wouldnt need the coupon plugin and the other issues are avoided. David
hey Hi, plugin sounds amazing. I may be getting autoresponder plus however. At the moment, I have two steps to purchase. One is just a simple capture their email address, and the page after that is an amember signup form (which just passes the email across). The advantage of that process, is that I get a lot more email addresses, because when people see the payment options, I get a A LOT of abandonment. Getting that first page to add the emails to something like autoresponder plus, means more potential sales... Unless I can do something like that all within Amember? I was thinking maybe just adding them to a free product, and then adding them to an autoresponder series within amember......but the problem with that is for people who want to purchase NOW, there's a few more pages in between.....I want to make it as simple as posssible.... Any suggestions?
ronniead, What I am thinking about doing to increase optin/conversion rates is on the sign up page only ask for the bare essentials like First Name, Last Name, and Email. Then the user is directed to paypal to make payment and the thank you page is the /profile.php section of amember. That means that once they've made payment then can continue filling in the necessary fields without risking a drop off in conversions. Just by chance it seems that once a user has completed this step and they hit save, they are redirected to the members area /members.php and then you can have a custom message in there about the order. Just one idea. Ash