Help: Paypal Sales but Users not "Completed"

Discussion in 'Troubleshooting' started by MikeRob, Aug 20, 2009.

  1. MikeRob

    MikeRob New Member

    Joined:
    Dec 31, 2005
    Messages:
    15
    Everything has been running fine, but today all paypal sales that came through did not allow the user to show as having "completed" the sale, so I had to manually do it myself.

    Could this just be a paypal problem or an Amember setting I missed?

    Thanks!
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    Any errors in the amember error log for the IPN?

    David
  3. kengary

    kengary aMember Pro Customer

    Joined:
    Nov 13, 2008
    Messages:
    231
    That's interesting. I had one sale from PayPal that did the exact same thing. The person was so impatient he made rude comments about having to wait for a download and asked for a refund. I don't know why it happened but I assume it was just a failure on PayPal's part. It's been fine since.
  4. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    I think alex mentioned in another thread that paypal had an IPN delay. Guess that happens sometimes...

    David

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