Help Please! Users can't get in!

Discussion in 'Troubleshooting' started by lisa, Feb 13, 2004.

  1. lisa

    lisa Guest

    I am running the free version 1.8.5. It is running at http://eteleseries.com and is live and powering multiple areas that are being used by many users as I write. I have two big things:

    1. Can I upgrade to PRO without causing a major disruption?? I need to upgrade but do not have the ability to take the site down for more than a day to do this, and can't devote the time myself to getting it all done in a day.

    2. MAJOR PROBLEMS with users now suddenly getting "page not found" when they enter their username and password to log into their classroom. It happens on some computers and not others. I am running the basic htpasswd protection and I have checked the configuation.inc.php file and it is set to '0.'

    The site has been up and fine for months, and I just started getting reports of this over the past 2 weeks or so.

    HELP!!!!!!!!!!! My client is about to KILL me!!!!!!!!

    Lisa
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021

Share This Page