Help!! Some members can access others can not

Discussion in 'Troubleshooting' started by webknix, Oct 3, 2014.

  1. webknix

    webknix New Member

    Joined:
    Oct 7, 2012
    Messages:
    5
    Hello

    We recently moved our website to new hosting and changed DNS to point to new servers. Moved the entire amember script and database to new hosting. The issue is while every member can login to their account some of them can access their files with no problem but others are getting an "Access Denied" error even though they have an "Active" paying membership. Could someone PLEASE help .. this is an urgent issue as our paying members are unable to access their files.
  2. thehpmc

    thehpmc Member

    Joined:
    Aug 24, 2006
    Messages:
    901
    aMember version and have you checked the error logs for when this happens? What do they say?

Share This Page