Helpdesk Support Ticket

Discussion in 'Troubleshooting' started by joinrightnow, Apr 11, 2010.

  1. joinrightnow

    joinrightnow New Member

    Joined:
    Sep 29, 2006
    Messages:
    3
    Hi,

    I created an urgent support ticket at Helpdesk but it seems not recorded under my account. This is the 2nd time that this happens.

    This is the reference number: #BBB-79296-837

    Please help me on this issue.

    Thanks.
    joinrightnow, Apr 11, 2010
    #1
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    It was received, it seems you used different email address when send it.
    I will check this issue and will update ticket.
    alexander, Apr 12, 2010
    #2
  3. joinrightnow

    joinrightnow New Member

    Joined:
    Sep 29, 2006
    Messages:
    3
    How can I track down the ticket? I could not see it under my account. Even searching the ticket number gives no results.

    If you can, please move the ticket under my account.

    Thanks.
    joinrightnow, Apr 12, 2010
    #3
  4. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    alexander, Apr 13, 2010
    #4

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