helpdesk

Discussion in 'Integration' started by lfdorsey, Dec 21, 2021.

  1. lfdorsey

    lfdorsey aMember Pro Customer

    Joined:
    Aug 4, 2012
    Messages:
    1
    Hi,

    Does anybody know if there is a way to configure the helpdesk add-on to enable people to email your support email address and for it to automatically create a ticket in the system?

    Thanks
    lfdorsey, Dec 21, 2021
    #1
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    2,295
    Hello,

    I am afraid aMember has not such feature.

    Best Regards.
    caesar, Dec 22, 2021
    #2
  3. juniorm

    juniorm aMember Pro Customer

    Joined:
    Nov 13, 2005
    Messages:
    47
    Is there a way I can add that myself with some PHP?

    eg. If someone fills in a contact form outside of Amember, it would be good to have this data also sent to the helpdesk system

    Are there any scripts I need to look at, to enable me to create this?


    Thanks
    juniorm, Jan 18, 2022
    #3

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