How do I set up automatic email to new subscribers?

Discussion in 'Troubleshooting' started by mariafernandez, Apr 4, 2014.

  1. mariafernandez

    mariafernandez New Member

    Joined:
    Jan 18, 2009
    Messages:
    20
    Hi,

    I've created a new subscription product. So far I've had three people subscribing to it, but none of them has got the automatic email telling them how to log in. So I've had to send it manually.

    Payment works fine, and everything else seems in order. All I need to figure out is how to send them an automatic email with the login details.

    Can anyone help me with this?

    Thanks

    Maria Fernandez
  2. thehpmc

    thehpmc Member

    Joined:
    Aug 24, 2006
    Messages:
    901
    Go to - Admin > setup/configuration > Emails and look at options under 'Signup Messages' and 'Messages to Customer after Payment'.

    They should help.

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