how to discontinue recurring subscription?

Discussion in 'aMember Pro v.4' started by medicinecrow, Aug 15, 2012.

  1. medicinecrow

    medicinecrow New Member

    Joined:
    Apr 25, 2010
    Messages:
    3
    I've just upgraded to aMember 4 from version 3. I'm using Authorize.net CIM for payment processing.

    My problem is that I can't see how to discontinue a member's subscription.
    There's no "stop recurring billing" link. And I can't adjust the end-date of their current subscription to stop before the end of the current period. The "refund" link seem to do nothing - not stop the subscription or initiate a refund.

    This seems like it should be very straightforward to cancel a subscription, but I'm not seeing it anywhere.

    In v3 I would just change the end-date of the subscription, and change billing from Credit Card to manual, and they would not be rebilled and the subscription would expire - but not possible in version 4?

    Thanks for your help!

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