How to enable a locked out account?

Discussion in 'Troubleshooting' started by goexcel, Jan 18, 2012.

  1. goexcel

    goexcel Member

    Joined:
    Oct 19, 2011
    Messages:
    47
    A user's account was locked out for 30 minutes for too many unsuccessful login attempts. How do you renable the account via the Admin CP before the 30 minutes has expired?
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Set aMember CP -> Edit User -> isLocked to disable autolock for this user.
  3. goexcel

    goexcel Member

    Joined:
    Oct 19, 2011
    Messages:
    47
    So disabling autolock disables the account from getting locked out for 1) Too many unsuccesufl login attempts and 2) too many login attempts from different IP addresses ?
  4. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    1. no
    2. yes

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