I set up amember on 3 of my sites a couple of weeks ago, and so far its been amazing, very easy to use. I've got one small problem, I'm probably doing this wrong. I've logged into paypal, I've got a dispute from someone saying they didnt authorise the payment. I've searched in amember for their email address and its not found. They must have used a different email to sign up. Then I've tried searching by paypal receipt number, but I cant find anything. Is there any way I can work out who is behind this chargeback? As it stands just now I cant even block their account as I dont know who it is. I also need to find it so I can provide their ip number signed up with to paypal. thanks ________ Kawasaki ZX900F
If you have paypal subscription id and account was activated in aMember you can search aMember CP -> Payments for subscription id (or his paypal email address)