How Users Cancel Auto Renew

Discussion in 'aMember Pro v.4' started by smithdp1, Jul 1, 2013.

  1. smithdp1

    smithdp1 New Member

    Joined:
    Oct 10, 2009
    Messages:
    4
    Hi I am using version 4.2.17 and authorize.net aim. When a user is loged in, how can they cancel their recurring charge for their membership? It does not show in the Payment history area...so hwere is it?
    smithdp1, Jul 1, 2013
    #1
  2. smithdp1

    smithdp1 New Member

    Joined:
    Oct 10, 2009
    Messages:
    4
    So where the heck is the support here Alex?
    smithdp1, Jul 2, 2013
    #2
  3. gswaim

    gswaim CGI-Central Partner

    Joined:
    Jul 2, 2003
    Messages:
    641
    This forum is not support. For support you should submit a ticket.

    I am not familiar with the Authorize.net AIM integration but with Authorize.net CIM there is an unsubscribe link in payment history.
    gswaim, Jul 2, 2013
    #3
  4. smithdp1

    smithdp1 New Member

    Joined:
    Oct 10, 2009
    Messages:
    4
    If I switch to auth.net cim will I still get the recurring payments from auth.net aim?
    smithdp1, Jul 2, 2013
    #4
  5. gswaim

    gswaim CGI-Central Partner

    Joined:
    Jul 2, 2003
    Messages:
    641
    SmithDP,

    I have never done that, so I am not sure. You could see if someone with intimate knowledge of this responds (which could be aMember support - but no guarantees) or submit a ticket to support to get their input.
    gswaim, Jul 2, 2013
    #5

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