Hey there - I've been running amember now for about a year and many of my subscribers are beginning to get autorenewed. However, despite the fact that they are notified in advance to update their cc info if the card is going to expire, and remind at 30 and 15 days before renewal to make sure their cc card is up to date, the vast majority of our rebills fail. some failures are due to the credit card on fil being expired, many other just fail outright. why might i be having so many failures? is there any kind of reporting plug in or tool that i can use to analyze my rebill failures as a group? It turns out that sometimes when folks put their cc info into a different system, the credit card works fine, so i can't figure out why we have so many failures. i'm using the linkpoint plugin.
There is no such reports but this can be done for linkpoint plugin. Please contact me in helpdesk I will help with such report for free.